Refund & Return Policy
We offer a 30-Day “No Questions Asked” Money-Back Guarantee on your first order. If you’re not completely satisfied with your experience for any reason, simply contact us within 30 days of receiving your order. We’ll process a full refund immediately. Our goal is for you to love your experience, not just like it!
30-Day Return Policy
If you wish to return your purchase, you may do so within 30 days of receiving your order. To be eligible for a return, the following conditions must be met:
- Items must be unopen.
- Products must be returned in their original packaging with tags intact.
Return Shipping Costs
Please note that customers are responsible for covering the cost of return shipping. We recommend using a trackable shipping method to ensure the safe return of your item.
How to Initiate a Return
To start a return, please contact our customer service team at support@getnuvie.com. Once we’ve received and inspected your return, we will notify you about the approval of your refund.